Getting help for your Smart CMS Website
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Achieving success managing your website could not be simpler. Choose an area from the navigation below or use our search facility or sitemap if you are unsure how to proceed.
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Send an email
This feature offers a quick way to send an email to your clients from within your own site. You can send anything from a plain text email to templates which you have created. You can also send out invoices, reminders and marketing promotions.
The feature has been designed to work with your orders administration to offer flexibility, speed and convenience to your day to day order administration.
Note: This is "not" a newsletter and is "only" suitable for emailing "one" or a handful of clients. If you need to "bulk email" clients such as marketing material use the inbuilt "newsletter" system.
To "Send an email " login to your administration area. Click on the tab "Members or Order" and from this page click on the link "Send an email" which can be found under the sub-heading "Extras".
When your main "Send an email " page loads you will be provided with several boxes. If you have already created a template for use in this feature please choose the one you wish to use from the "template" drop down.
If it is not automatically filled out for you, or you wish to change it, type the email address you wish your clients to see as the "return address" in the box "from". You can now either manually type the client's email address in the "to" box or in the "CC" or BCC" boxes.
If you do not know your client's email address but they have their details stored on your site you can click the buttons "To", "Cc" or "Bcc" to provide a pop up window to select their address by clicking the tick box. This is located next to each name then click the "submit" button and the "Click to finish" button.
Now that the system has inserted your client's email address you can opt to have a copy of this email sent to your own email address (this is handy if you need to keep a record). This can be done by choosing "yes" from the "Send copy to admin" drop down.
Type the subject of the email and complete the email's body this can include images, text and HTML tables.
Note: If you wish to add an image or a link you "MUST" use the "full path" to that image or link. For example, images/myimage.jpg is "wrong". You should use "http://www.mysite.com/" images/myimage.jpg.
Once you are happy with your email click the "Send email" button.
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