Getting help for your Smart CMS Website
There is no such thing as an average business
Where to go?
Achieving success managing your website could not be simpler. Choose an area from the navigation below or use our search facility or sitemap if you are unsure how to proceed.
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Handle every single aspect of your site
Members management
From this page you have the ability to administer your clients' details, update contact information, manually add a client as well as administering the welcome message clients receive when they first sign up.
Which features you have enabled and how you use your site will allow you to view the number of orders a client has placed or what is in their saved lists and check VAT numbers amongst other things.
Login to your administration area. Click on the tab "Members or Order". Click on the link "Members management" which can be found under the sub-heading "Members".
When your main "Members management" setting page loads you will see a list of your members. You can view their name, the date they signed up, the number of times they have logged in, how many orders they have placed and how many items they may have in their saved list.
To view their orders you can click on the number of "orders placed" on the line for a particular client. To view their saved lists content click on the number under the "in saved list" column.
To change the details of a client click the "modify" button. To "permanently" remove a client and their details click the "delete" button.
Note: You can remove very old clients to help keep your website and database optimised by safely clicking the clean old members button. This can be found next to the search and list area. It will remove all clients who have not logged in or been inactive for at least a year.
To add a new client click the button "add new". Complete all relevant boxes such as their name, a password and contact details. If appropriate, you can assign a client a login level and a discount level along with administering reward points earned. You can also leave admin notes in the boxes provided.
When you have finished administering a client click the "submit" button to apply the changes.
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